Agency Profitability Insights

Research-backed articles on agency margins, cash flow, pricing, and profitability — written for agency owners who want to understand the numbers behind their business.

Agency Profitability

Why Agencies Lose Money on Their Best Clients

According to Ignition's 2025 report (n=273), 57% of agencies lose $1,000–$5,000 per month to unbilled work. Here's why it happens and what to do about it.

Agency Growth

Why Agency Growth Stalls Even When Clients Are Happy

82% of agency owners delayed or cancelled a hiring decision due to unpredictable cash flow. The problem starts upstream of invoicing.

Agency Profitability

The Difference Between Agency Revenue and Agency Profit

Promethean Research's 2026 State of Digital Services report (n=119) puts average agency net margin at 13%. Most agencies are measuring the wrong number.